Online Casino Canada

Casumo Casino Review

27 September 2019
by admin

Commercial content | 18+

Our Casumo Casino review is going to be looking at one of the fastest-growing casino brands in Canada. Throughout the review, we will take a closer look at the Casumo Online Casino, Casumo app, games and everything else that the casino has to offer.

Casumo Casino ReviewDetails
Welcome offer100% match up to C$500
System requirementsPC / Mac / iOS & Android
Payment optionsVisa, MasterCard, EcoPayz, Paysafecard, MuchBetter
GamesSlots, Table Games, Live Casino, Jackpots
Customer serviceEmail
Average rating4/5
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Casumo bonus

New users to the Casumo Casino can claim a welcome bonus that’s a 100% match on your opening deposit worth up to C$500. On top of this, you can also claim up to 20 Casumo free spins on the Jasmin Jars slot.

Your Casumo Casino bonus will be triggered when you make your first deposit of C$20 or more. Wager requirements state you need to play through 30 times your bonus amount and you’ve 30 days to do.

The Casumo bonus is one of the stronger bonuses in the industry right now. The wager requirements are about where they should be, possibly a little high, but the bonus amount of C$500 is strong.

The free spins are the icing on the cake. Getting 20 spins on the impressive Jasmin Jars game not only allows you to test out the casino risk-free, but it also gives a boost to the impressive welcome package.

You can also access this Casumo bonus direct from the Casumo app as well.

Games offered

This Casumo Casino review brings us neatly into the games section.

The first thing that jumped out at us was the fact that they use a plethora of game developers to power the Casumo Casino. These include Evolution Gaming, PlayNGo, Microgaming, NetEnt, Red Tiger, Quickspin and more.

Casumo Casino Games

The list goes on. Whilst we aren’t always a fan of casinos using too many developers, Casumo Online Casino have been clever in how they’ve approached this. The games are broken down into several categories, they are:

  • Casumo slots
  • Table games
  • Jackpots
  • Live casino games

Each of the game developers then has a certain role to play in each category. For example, Evolution Gaming powers the majority of their live casino games and then Microgaming have a big percentage of online slots.

What’s been nice to see from our Casumo Casino review is that we constantly found new features as we worked through the platform. A standout feature for us was that they include free play options for a wide range of games. On top of that, you have search functionality that means that you never need to lose a game again. Finally, the general design of the games section is second to none.

In total, the Casumo Online Casino has over 1,000 games to choose from, which is about as big as you will find. Whilst size isn’t everything, the fact they’ve teamed up with some of the best developers in the industry means that it’s not lacking in quality.

Casumo promos

What we enjoyed about the Casumo Casino is that they value their customers, even after signing up. There are several promotions that you can take advantage of alongside the welcome offer, of which we have outlined below.

Rewards Program

The rewards program is linked to online slots, blackjack, and roulette games. The process is pretty simple in that you earn points for every spin you make or hand you play (real money games only).

The more points you get, the better your reward will be. You’re able to keep track of balance by checking the progress bar in your account. It fills in in real-time, so you can watch it grow as you play.

In return for your points, you can claim free spins, deposit bonuses, and bonus money. Each will come with their wagering requirements, so make sure you bear this in mind before claiming.

Given that Casumo Canada is still growing within the country, this is one of the best reward programs that we’ve come across. The flexibility of games that you can earn on and the promotions that you can claim, cumulate into a great all-round package.

As a result, it makes it one of the highlights of our Casumo Casino review.

Reel Races

The Reel Races allow you to take part in games where you can compete for C$70,000 every week. The promotion works as part of the Casumo Online Casino tournaments and you are playing head to head with other Casumo Canada players.

Casumo Casino Reel Races

The more games you play, the more points that you earn. Points will also be distributed on “stakes” level. This means that you can’t just sit at the lowest stakes and auto spin for hours to win the reward.

Points are collected and then counted daily and if you’ve won, you get a reward. Over C$3,700,000 in prizes are paid out each year from Reel Races alone, which is quite remarkable.

Software and navigation

As soon as you land on the casino, you just know that it’s of high quality. The design is fairly simple but looks super clean and it allows you to easily navigate as a result.

The casino is based on the HMTL5 platform, which means that it works well in just about all operating browsers. This functionality also means that it ties brilliantly mobile play as well. As a result, they’ve been able to copy across a good percentage of their games catalogue to mobile.

The Casumo Casino app can be download for Android devices directly from the Google Play Store and for Apple devices from the Apple Store. It’s worth noting that the Casumo Casino app has won Mobile Operator of the Year in 2017 and 2018 at the EGR Awards. This gives a clear indication of how good they are in this department.

As an alternative to the native downloads, you can also access the Casumo app direct from your mobile browser. Simply enter the URL into the browser and you will be directed to the mobile version. This platform will run in the same manner as the download.

Casumo Casino App

Payment methods

As part of our Casumo Casino review, we like to look at the payment methods on offer. The casino includes a good range, although it’s not as big as some of its competitors. Casumo Canada players will be able to access the following banking options:

  • Visa
  • MasterCard
  • EcoPayz
  • Paysafecard
  • MuchBetter
  • Debit

There are no fees to pay for either deposit or withdrawals. Deposits will be processed instantly, and most withdrawal options should have the money back in your account within 5 working days.

Minimum withdrawals are C$10 and you will need to have verified your account as part of the KYC (Know Your Customer) process. This is now a common part of the sign-up and banking process for all online casinos and adds a welcomed added layer of security.

Customer Care

The customer support section is one of the sections that we were a little disappointed with. The only point of contact is that of an email address. They do include both Facebook and Twitter handles, but they try and deflect support questions back to the email address:

Email: hey@casumo.com

What we will say is that the email support was extremely prompt. We got a response within the hour to our query, which is excellent. However, we would still question the fact that this is the only Casumo Canada contact method, especially if you have a more pressing matter to attend to.

Our Verdict 4/5

Coming into our Casumo Casino review, we had high hopes for how the brand would fair, and they did not disappoint.

It was kicked off brilliantly by including over 1,000 casino games from some of the best developers in the industry. This is then backed up by an intuitive design for both desktops and through the Casumo casino app. Then to top all that off, the existing user offers kept it feeling fresh and interesting.

The Casumo Casino bonus has to get a mention here as well. The ability to claim over C$500 with a 100% match is one of the biggest that you will find. To include 20 free spins on the Jamin Jars slot was a nice addition and will suit players on smaller budgets.

The casino wasn’t perfect though. The customer support needs to be bolstered and some of the older games on the site seem to be just making up the numbers somewhat. But this is about all we could find wrong throughout our entire Casumo Casino review, which is forgivable.

What we likeWhat we don’t like
Huge range of games to choose fromLack of customer support options
Brilliant mobile app for both iOS and AndroidLimited banking methods
Huge welcome bonus and promotions for existing players on point also!
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